Customer service
genussland is run by Kerstin and Stephan — and a small team in Nordhorn that packs, advises, and listens every day. Do you have a question about an order, a wine, or a special request not yet available in the shop? Write to us — we'll get back to you.
Contact
- support@genussland.de
- Phone
- 05921 / 30 27 90 · Mon–Fri 10 AM–12 PM and 2 PM–4 PM
Frequently Asked Questions — Quickly Answered
Many answers regarding ordering, shipping, payment, and returns can be found in our Frequently Asked Questions. If you can't find what you're looking for there, the direct way to reach us is by email.